Dedicated Account Management

Built to Scale

Your Agency

I help agencies streamline operations, automate workflows, optimize CRM systems, improve client onboarding, troubleshoot technical issues, and maximize the value of GoHighLevel.

LogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogoLogo

A Look Inside My Work

FUNNEL & WEBSITE

Roofing Landing Page

AUTOMATED WORKFLOWS

Lead Follow-Up & Pipeline

INTEGRATIONS

Form to CRM Integration

Technical Expertise

About me

Your agency’s accounts shouldn’t keep you up at night. That’s my job.

I’m a HighLevel specialist who has handled 5,000+ chats and 300+ tickets across 170+ agencies. I’ve seen broken workflows, stubborn integrations, and messy sub-accounts, and I know how to fix them fast.

I run your accounts like they’re my own: onboarding, automations, audits, troubleshooting, and white-label client support. You grow the agency. I keep everything running behind it.

Testimonials

★ ★ ★ ★ ★

Mark was polite, Used screenshots to make it easier to understand and clarified things with questions. He definitely helped me solve the problem.

Kelly Wombey
★ ★ ★ ★ ★

Helped with all my queries and explained in depth the solutions so I'll be able to handle issues better independently in the future.

Senaka Rupasinha
★ ★ ★ ★ ★

Mark was very helpful! He worked with me until he understood my question clearly and then provided me a solution that i was hoping for. this platform is amazing. Thank you Mark!

Erin Russell
★ ★ ★ ★ ★

Mark was very helpful! The screenshots and Loom video really helped a lot! He explained everything so I could easily understand and I am empowered to take the next steps on my own.

Lisa Hanfileti

Work Experience

GoHighLevel Technical Account Manager & Support Specialist

Agency Support for HighLevel • White-Label Chat Support • 2024 – 2026
✓

White-Label Chat Operations: Managing concurrent high-volume live chat streams, acting as a seamless technical extension for multiple digital agencies, and resolving client sub-account concerns in real time.

✓

Advanced Ticket Troubleshooting: Triaging, diagnosing, and resolving multi-tier technical support tickets under pressure, specializing in fixing broken workflow maps, custom trigger loops, and webhook failures.

✓

Ecosystem System Audits: Inspecting messy sub-account configurations, auditing execution pathways, and tracing custom field data maps to restore stable platform operations.

✓

Sub-Account Onboarding Support: Safely deploying system snapshots, configuring custom user permissions, setting up email/phone deliverability frameworks, and handling backend technical setups for users.

Scale Your Agency.
 Leave the Tech to Me.

Baguio City, Benguet, Philippines 2600

2026

All Rights Reserved.